Warranty & Repairs Information

Warranty Policy
The following information is for reference only and subject to change without prior written notice.

Warranty Period

All iPIXA IP CCTV products, Access Control products, Metal Detectors and Scanners include a 3 YEARS MANUFACTURER’S WARRANTY from the date of purchase. Power Adapters and Hard Drives are excluded from this warranty.

Inclusions and Exclusions

iPIXA provides full warranty against manufacturing defects and will replace defective products immediately. This warranty does not cover defects caused by improper use, the mishandling of the product, and/or regular wear and tear.

iPIXA does not charge fees for product repair required during the warranty period and will pay the total cost of the return portion of shipping a replacement or repaired item. If products are no longer under warranty, iPIXA will charge a fee for product repair and will not be responsible for shipment fees.

For detailed information on product warranties and warranty claim, please contact your local iPIXA dealer or agent.