Support

All our products are CE certified & ROHS approved.

We are committed to providing comprehensive customer service with leading RMA and Technical Support for all our products.  Our engineering philosophy is closely tied with the needs of our clients, and we constantly drive our innovation in-step with their immediate and long-term needs by focusing on delivering solutions that help our customers benefit from the very latest security technology.

Our objctive is to provide technical support to System Integrators and Distributors in order to ensure that our hardware and software systems both operate optimally. Additionally, we will provide firmware and software version upgrades and content updates (if applicable). Our technical assistance will be provided electronically by our Customer Help Desk or telephone for troubleshooting cases and e-mail for Project Support.